devour Privacy Policy
This page describes what we collect when you use devour and how we keep that data protected. We at devour take your privacy seriously. Our platform operates under strict data-handling principles, and we're transparent about how your information flows through our systems.
When you open an account on devour, join a live blackjack session, follow Liga 1 matches, or deposit via DANA, we collect specific information to verify your identity, process your transactions, and deliver our service. We do not sell your data to third parties, and we do not share it beyond what's necessary to operate our platform and comply with local law.
Our services are available only where local law permits. If you have questions about how we handle your information, this policy explains our commitments and your rights.
What we collect on devour
We collect information in three categories: account data, transaction data, and behavioural data. Account data includes your email, phone number, full name, date of birth, and address—required for identity verification and compliance with local regulations. We ask for this information during registration and may request additional documents (passport, ID card, utility bill) to confirm your identity before you can withdraw funds.
Transaction data covers every deposit, withdrawal, and bet you place on devour. We record the payment method (DANA, e-wallet, mobile banking, local payment virtual account, online payment, e-wallet, mobile banking), the amount, the timestamp, and the outcome. This data helps us detect fraud, resolve disputes, and meet regulatory reporting obligations. We also log which games you access—whether you're watching Champions League odds, playing Dragon Tiger at our live tables, or spinning Aviator slots.
Behavioural data includes your IP address, device type, browser version, and session duration. We use this to improve our platform's performance, troubleshoot technical issues, and detect suspicious activity. We do not track your location in real time, but we may infer your general region from your IP address to enforce jurisdiction restrictions.
How we use your data on devour
We use your data for five core purposes. First, we verify your identity and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. Second, we process your deposits and withdrawals—your payment method provider (local payment, online payment, e-wallet, or your bank) receives only the information needed to complete the transaction. Third, we operate and improve devour: we analyse which sports markets, live-dealer tables, and esports events are most popular so we can add more variety.
Fourth, we detect and prevent fraud. If we notice unusual activity—such as multiple failed login attempts or a withdrawal to a different bank account than your deposit source—we may freeze your account temporarily and ask you to verify your identity. Fifth, we comply with legal requests from regulators and law enforcement in jurisdictions where we operate.
We do not use your data for marketing emails or SMS unless you explicitly opt in. We do not sell your data to advertisers, data brokers, or third-party betting operators.
Third-party processors and data sharing
Our platform relies on third-party service providers to operate. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive your transaction details to complete deposits and withdrawals. Our hosting provider stores our servers in data centres outside Indonesia; your data may be processed in multiple jurisdictions. We have data-processing agreements in place with all third parties to ensure they meet our security standards.
We may disclose your information if required by law—for example, if a court orders us to provide transaction records to a regulator or law enforcement agency. We will not voluntarily share your data with government agencies unless legally compelled.
Cookies and tracking
We use cookies to keep you logged in, remember your preferences, and analyse how you use devour. Session cookies expire when you close your browser. Persistent cookies remain on your device for up to one year. You can disable cookies in your browser settings, but doing so may prevent devour from functioning properly.
We do not use third-party tracking pixels or analytics services that follow you across other websites. Our analytics are confined to devour's own domain.
Your rights and contact
You have the right to access, correct, or delete your personal data. You can request a copy of all information we hold about you by contacting our support team. If you believe your data has been misused, you can lodge a complaint with the relevant data-protection authority in your jurisdiction.
To exercise your rights or report a privacy concern, email us at [email protected] or use the contact form in your devour account settings. We aim to respond to all requests within 30 days.
This policy may be updated from time to time. We will notify you of material changes by email or by posting a notice on devour. Your continued use of our platform after an update constitutes acceptance of the new policy.
Our services are available only where local law permits. If you have questions about whether devour is accessible in your jurisdiction, contact our support team.